Terms and Conditions
Limitation of Liability
Some Canadian Map Makers’ products are created for the purpose of trip planning and to aid navigation. You should understand and acknowledge that safe navigation requires the application of sound judgment, competence and expertise in the use of navigational aids of different types. As such, products from Canadian Map Makers should never be used as the sole source of information for navigation. Canadian Map Makers’ products focus on outdoor environments that are potentially hazardous. It is your responsibility to ensure that you have the skills, training and equipment necessary to safely enjoy these environments.
Whilst every reasonable effort has been made to ensure that information contained within Canadian Map Makers products is accurate, Canadian Map Makers does not provide any guarantees with respect to the accuracy, completeness, validity, reliability or capability of its products. You should understand and acknowledge that data incorporated in Canadian Map Makers products is gathered from a multitude of different sources and may contain inaccuracies that have propagated into our own products. You should also understand and acknowledge that outdoor environments are generally in a state of constant change, and there will be instances where information contained within Canadian Map Makers products will be out of date with respect to what exists in reality. Whist Canadian Map Makers will strive to make all of its products as up to date as possible, no guarantees are offered with respect to this.
Canadian Map Makers does not accept any responsibility or liability for any loss or damages (direct, consequential, special or punitive) resulting from the use of any of its products or the use of information obtained from its products. Canadian Map Makers does not accept responsibility or liability for any inconvenience suffered as a result of using our products or the information contained within our products. You should understand and acknowledge that the use of Canadian Map Makers products and the information derived and extracted from them is entirely at your own risk.
Canadian Map Makers is a Canadian Company based in British Columbia. As such, the laws of Canada and British Columbia apply.
Customer Service Policy
A project is commenced after a customer contacts Canadian Map Makers about one of our services. Canadian Map Makers will then assess the scope of the project and provide to the customer a project proposal and ballpark costing and project schedule. This shall be provided free of charge. If this is accepted by the customer, a project contract will be created by Canadian Map Makers. The signing of this contract by the customer and Canadian Map Makers constitutes a mutual agreement between the two parties, and provides consent for Canadian Map Makers to commence the work and to invoice the customer according to the invoicing schedule contained within the contract.
The terms of the invoicing will vary from project to project. In the majority of cases, work will be charged on a project basis and not on an hourly basis. Hourly rates will more likely be charged in cases where work is done by Canadian Map Makers on an ongoing basis, with no clear definition of an overall project scope.
Full payment will usually be required before delivery of the completed deliverables to the Customer. In some cases, a deposit may be required to cover expenses incurred by Canadian Map Makers in connection with the completion of the project.
Project sign off (by the customer) constitutes acceptance by the customer that the work carried out by Canadian Map Makers is acceptable, and that payment will be required to secure final delivery of the project deliverables. Any printed materials are guaranteed by Canadian Map Makers for any defects that were not evident in the sign off materials, and Canadian Map Makers will endeavour to correct such defects at their own expense.
Canadian Map Makers accepts payment by cheque, cash, or online by PayPal (which accepts all major credit cards). Canadian Map Makers has a policy of quoting prices inclusive of any applicable taxes, so the price you see is the price you pay.
As part of the quotation process, Canadian Map Makers will require you to submit your Email address, and (optionally) other personal information. This information will be stored securely by Canadian Map Makers. To maintain your privacy, this information will not be passed onto any other parties without your express permission. By default, registering your Email address with Canadian Map Makers will mean that you will occasionally be sent product information, promotional material, and other special offers. If you no longer wish to receive information from Canadian Map Makers you can email us to initiate a removal from our mailing list. Conversely, you can be added back onto our mailing list at any time.